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Versa 2 double vibrated during sleep

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‎11-22-2020 19:57 - last edited on ‎11-23-2020 06:05 by Fitbit Moderator

‎11-22-2020 19:57 - last edited on ‎11-23-2020 06:05 by Fitbit Moderator

Over the past month or so, my Fitbit has woken me with a double vibration along with a red screen with writing on it. However, I cannot read the screen without my glasses and it disappears before I can get to it. This happened last night and may have coincided with a drop in oxygen, but the other times, I can find no reason for this sleep disruption. Anyone else have this happen to them and know what it is?

 

 

Moderator edit: updated subject for clarity

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‎11-23-2020 06:04

‎11-23-2020 06:04

Hi @JLB66, welcome to our Fitbit Community. I'd like to follow up and help you with your Versa 2 since it double vibrated and it showed a red screen with a message.

 

I'd like you to restart your Versa 2 as described in this help article. After this, monitor your watch and see if the issue gets fixed and stops double vibrating and showing the red screen.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎11-23-2020 06:04

‎11-23-2020 06:04

Hi @JLB66, welcome to our Fitbit Community. I'd like to follow up and help you with your Versa 2 since it double vibrated and it showed a red screen with a message.

 

I'd like you to restart your Versa 2 as described in this help article. After this, monitor your watch and see if the issue gets fixed and stops double vibrating and showing the red screen.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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