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Versa 2 exercise app

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‎05-21-2020 04:58

‎05-21-2020 04:58

The exercise app on my Versa 2 is not responding. I push the app and it just goes right back to the main screen. Also the picture of the little person is gone it just says exercise. The same with the timer app on the watch as well. Is this a common problem? Expensive watch for there to be so many flaws??

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‎05-21-2020 05:08

‎05-21-2020 05:08

Hi, and welcome to the Community!

 

Your problem sounds similar to that in this thread:

https://community.fitbit.com/t5/Versa-Smartwatches/Settings-App-won-t-open/m-p/4249671#M186644

 

If you agree then perhaps you may be able to do a factory rest via the Settings app. If not, then it's probably a call to customer support

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