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Versa 2 exercise tracking accuracy

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‎04-27-2020 08:31 - last edited on ‎09-22-2020 12:03 by Fitbit Moderator

‎04-27-2020 08:31 - last edited on ‎09-22-2020 12:03 by Fitbit Moderator

I just got a new versa 2 and over the last two days I've had issues with the statistics recorded. 

Yesterday I went for a 6km walk and turned the app on to record the walk. Apparently I walked over 16,000 steps. 

 

Today I went for a walk but forgot to start it in the app. The statistics logged on the watch and phone but didn't come up as exercise completed. When I tried to log the walk it added on the stats again making it look like I'd walked more than I had. 

 

Anyone any ideas how I solve these issues? 

Thanksn

 

Moderator Edit: Clarified subject

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