09-01-2020
18:39
- last edited on
09-02-2020
05:04
by
JuanJoFitbit
09-01-2020
18:39
- last edited on
09-02-2020
05:04
by
JuanJoFitbit
My issues started after the most recent update. Watch is completely unresponsive now as it just flashes the logo on and off. I've tried all the reboot options to no avail. I unpaired it in the Fitbit app and all the Bluetooth stuff that was noted in earlier posts and still unresponsive and will not sync. No green lights on the back anymore either. Battery seems to die quite fast now even after leaving it on charger for 2 hours. My girlfriend, with same watch who never updates, has zero problems. Help please!
Moderator edit: updated subject for clarity
09-02-2020 05:02
09-02-2020 05:02
Hi @Sethtildeath, welcome to our Fitbit Community. I'm sorry to hear that your Versa 2 is unresponsive and it only flashes the Fitbit logo. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved.
I'd like you to try a factory reset. To do so on your device, follow the steps below:
Keep me posted on the outcome.
09-02-2020 05:23
09-02-2020 05:23
Thanks, but I've already tried that with zero luck. No vibrations, just the Fitbit logo on and off.