help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-02-2020 02:56

‎09-02-2020 02:56

I've recently purchased the Fitbit Versa 2 (Aug 2020) and noticed it missed days of activity, but thought i just didn't do something i should have on the app. Since then i make sure it's synced and yesterday i had 13000+ steps and it show's the step's all day and track's but his morning it show's no activity for yesterday? Is this a common problem and what's the solution? How do i know if it's going to be recorded?  Thank's in advance for any help.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-02-2020 05:53

‎09-02-2020 05:53

Try a Restart and do it several times if necessary. If that doesn't work, try a Factory Reset by swiping left to Settings, About, Factory Reset.

Best Answer
0 Votes