help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 gets hot during charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-25-2021 05:43 - last edited on ‎04-26-2021 14:07 by

‎04-25-2021 05:43 - last edited on ‎04-26-2021 14:07 by

Battery gets hot when I try to charge.  Screen blank.  Tried to reset but it won't work.  Nothing happens.  I can't change the clock face setting because the option is not showing in settings.

 

How can I fix this problem?

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-26-2021 14:06

‎04-26-2021 14:06

Welcome to the Fitbit Community, @llinsz.

 

Thanks for the details shared in your post and for already trying to resolve the issue. The best way to get help for this problem is to chat with our Support team online or give them a call. They will evaluate your device's behavior and help you with this matter. Click here to get connected. 

 

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes