Versa 2 gets second text message notification

[DukeWang]

Both pixel 4 and versa 2 are updated, but whenever I get text messages, I will get one on my watch, I will swipe it away or say that I've read it, put my arm down, then a second one get's pushed to me and I think there's a chance someone else texted me or I was texted again. I have reset my watch, reset my phone, unpaired and paired watch to phone again, and the problem still persists. It was not like this before, only recently when I started having pairing issues. 

[EdsonFitbit]

Welcome to the Fitbit Community @DukeWang.

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

This is definitely not an expected behavior. I would recommend removing your watch from the list of Bluetooth devices on your Pixel 4 and set up the notifications once again.

Whether this doesn't help, you can uninstall/reinstall the Fitbit app.

Hope this helps.

[DukeWang]

Hi @EdsonFitbit,

Thanks for the response, I tried to follow both of those steps, however the problem still remains. It didn't seem much of a problem before, but I noticed now that when it sends me the second notification, they sit in my notification box at the top of my watch and floods the bar so I have to scroll all the way through in order to see any notifications that I actually might not have seen. 

[EdsonFitbit]

Thanks for your response @DukeWang.

Our team has just released a new version for the Fitbit app in Android devices (3.40.1). For instructions on how to check your current app version and update, please visit this article and open the menu "How do I update the Fitbit app?".

See you around.

[DukeWang]

Yeah there was no update for me, I went on there to check for updates,
there was none, reinstalled the app again, no dice.

[DukeWang]

@EdsonFitbit bump

[EdsonFitbit]

Thanks for the update, @DukeWang.

If you continue experiencing difficulties after updating the Fitbit app, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

If you have any question, please let us know.