Versa 2 green/grey screen - Fitbit Community

Versa 2 green/grey screen

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SunsetRunner

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My Versa 2 suddenly lost readout on screen. Screen just went a green/grey colour. Tried all tips on forums, YouTube etc but no good.

Any ideas

Moderator Edit: Clarified subject

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Randymancini

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Yea I think they updated them all to break at the same time. Ironic. My versa 2 just stopped working as well.

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FatimaFitbit

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1269 65 436

Hi there @SunsetRunner @Randymancini! Welcome to the Fitbit Community!

Thanks for sharing with us that you're having trouble with your Versa 2.

I suggest you try to sync your Fitbit with the Fitbit app and then try to change the clock face:

With your device nearby, in the Fitbit app, tap the Today tab and then the devices icon and then your device.
Tap Gallery and then Clocks tab.
Browse the available clock faces. Tap the clock face you want and then Install.

Could you please check if you can also update your devices?

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