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Versa 2 green screen

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‎10-02-2020 14:39

‎10-02-2020 14:39

I have only had my Fitbit Versa 2 since March and am having an issue where the screen goes green and you can’t see anything else. This has made trying to restart the watch difficult but when it does go black for a bit it restarts and is still green. Why when this seems to be a real issue are Fitbit remaining quiet on this. Seriously frustrating and really wish I’d got an Apple Watch now.

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‎10-02-2020 14:40

‎10-02-2020 14:40

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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