Hi there, @Jamiebrooke. It's nice to see you around the Fitbit Community Forums. I'm sorry to hear that the screen of your Versa 2 is acting odd. Thanks for the image attached. I understand your concern, I will do my best to help you with this!
If you haven't done so yet, please try the steps below:
- From the Today tab in the Fitbit app, tap the devices icon at the top-left corner.
- Tap your Fitbit device image.
- Near the bottom of the page, tap Sync Now.
If the above doesn't work, please restart your Fitbit device once again as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Regarding the battery draining quickly, please try the following steps:
- Confirm that your Versa 2 has the latest firmware version. For more information please visit How do I update my Fitbit device? and What's changed in the latest Fitbit device update?
- Check to see if you’re using high battery use features. For more information please visit Can I extend my Fitbit device's battery life?
- Let’s try a restart by following the steps in this help article How do I restart my Fitbit device?
Nonetheless, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%. Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning).
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