help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 has a flashing screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-05-2021 03:40 - last edited on ‎03-07-2021 19:02 by

‎03-05-2021 03:40 - last edited on ‎03-07-2021 19:02 by

Hi my fitbit has a flashing screen. Tried uninstalling and reinstalling. Turned bluetooth on and off. Phone found device and sent a 4 digit code but I can't read it off the flashing device. Last week it had the red x with try re syncing. Managed to fix that an d now have this new problem. Thank you

 

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-05-2021 06:37

‎03-05-2021 06:37

Hi @D1anaR0ss9025 

Welcome to the forum. I'm sorry to hear you are having an issue with your Versa 2. The first thing I'd suggest trying is doing a reset by holding down the button for 10+ seconds until the screen goes dark and the Fitbit logo appears. You may need to try this a couple of times to get it clear the issue. Fingers crossed that does the trick for you. 

Marci | Bellevue, WA
Best Answer
0 Votes

‎03-09-2021 10:35

In response to MarciM

‎03-09-2021 10:35

Thank you for your reply, I have tried this several times w
ith no success. Followed instructions to turn off phone, unpair device. When I turn them back on screen still flashing therefore can't see 4 digit number. I have now left watch battery to drain and will retry again.
Best Answer
0 Votes