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Versa 2 has started rattling

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‎08-24-2020 15:53 - last edited on ‎09-14-2020 15:41 by Fitbit Moderator

‎08-24-2020 15:53 - last edited on ‎09-14-2020 15:41 by Fitbit Moderator

My Fitbit versa 2 has started rattling. makes me think that something is broken in the device. Does anyone else have this? I have read a forum post from last year about rattling but that appeared to be from the charger. This is the watch itself. 

thanks

 

Moderator Edit: Clarified subject

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‎09-14-2020 15:47

‎09-14-2020 15:47

Hi @Lucysummers. Welcome! It's good to have a new member around.

 

Thanks for bringing this to my attention and taking the time to check the Community Forums. While it's odd that your Versa 2 is rattling, by any chance do you remember when this started to happen? Was it after doing a specific activity? In the meantime, let me recommend to perform a restart as described here so we can refresh its performance.

 

I'll look forward to your response.

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