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Versa 2 heart rate accuracy issue

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‎08-09-2021 07:47 - last edited on ‎08-09-2021 12:48 by Fitbit Moderator

‎08-09-2021 07:47 - last edited on ‎08-09-2021 12:48 by Fitbit Moderator

What is the point of wearing my Fitbit during a workout if it doesn’t accurately measure my heart rate?  
it frequently says I’m below my zone when I am clearly at least in the cardio range.

 

 

Moderator edit: updated subject for clarity

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‎08-09-2021 12:48

‎08-09-2021 12:48

@Birmi Welcome to our Fitbit Community. I totally understand how you feel about the heart rate tracking issue that your Versa 2 has experienced. I would like to know when this issue started to affect your device.

 

In the meantime, restart your Versa 2 as described in this help article. After this, check out this help page, which explains what factors can affect the heart rate readings.

 

See you later.

JuanJo | Community Moderator

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