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Versa 2 horizontal lines on display

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‎07-24-2020 16:07 - last edited on ‎07-26-2020 18:28 by Fitbit Moderator

‎07-24-2020 16:07 - last edited on ‎07-26-2020 18:28 by Fitbit Moderator

have only had watch for 5 months.  tried to reset, and it did work, but then during the night, it happened again.  On charger now, but getting really hot.  also have charge 2 which was great, and lasted 2 years before i cracked the screen.  It still works though.  Have been pretty happy before this.

 

Moderator Edit: Clarified subject

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‎07-26-2020 18:27

‎07-26-2020 18:27

Hi @lmarierose, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some steps before posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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