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Versa 2 inaccurate sleep

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‎03-05-2020 05:17 - last edited on ‎05-01-2020 17:49 by

‎03-05-2020 05:17 - last edited on ‎05-01-2020 17:49 by

my Versa2 shows my sleep pattern through the night - fine.  It shows I was awake for a time (actually I got up and made a cup of tea so I was up for about half an hour) then I went back to bed.

So how on earth can it then say underneath that I was asleep with zero times awake and then under that it says 4 minutes awake?

 

 

Moderator edit: subject for clarity

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‎05-01-2020 17:48

‎05-01-2020 17:48

Welcome to the Fitbit Community, @pops73. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your concern regarding your Fitbit Versa 2 tracking your sleep accurately. I totally understand how you are feeling and I am here to help you. Thank you for providing the additional details. I recommend doing the following:

 

  1. Please check your sleep setting: What is the difference between the normal and sensitive sleep setting in the Fitbit app?
  2. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
  3. Confirm that the watch is snug on your wrist.

It is possible to correct the sleep record from your dashboard by following the steps from this help article: How do I edit, or delete sleep logs in the Fitbit app?

 

You can find more information about tracking sleep here. 

 

Please keep me posted, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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