11-16-2022 12:23 - last edited on 11-16-2022 15:56 by MarreFitbit
11-16-2022 12:23 - last edited on 11-16-2022 15:56 by MarreFitbit
Screen is flickering. Sometimes I can see the screen and then it flashes and the screen goes black. Please help? I tried to restart but I can’t see the screen
Moderator Edit: Clarified subject
11-16-2022 15:57
11-16-2022 15:57
Hi there, @Raymer. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Hope that helps.
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11-16-2022 23:56
11-16-2022 23:56
11-17-2022 10:41 - edited 03-26-2024 12:17
11-17-2022 10:41 - edited 03-26-2024 12:17
@Raymer I appreciate you had followed the tips and recommendations provided above.
I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 🙂
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11-17-2022 13:43
11-17-2022 13:43
The same thing is happening to me. Started yesterday.