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Versa 2 is acting odd

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‎04-01-2023 04:33 - last edited on ‎04-01-2023 04:37 by Fitbit Moderator

‎04-01-2023 04:33 - last edited on ‎04-01-2023 04:37 by Fitbit Moderator

My versa 3 keeps turning off, no lights at the back, nothing… then for no reason just turns on! Any ideas?

 

 

Moderator Edit: Clarified subject 

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‎04-01-2023 04:38

‎04-01-2023 04:38

Hi there, @Bev2705. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-01-2023 04:38

‎04-01-2023 04:38

Hi there, @Bev2705. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎04-05-2023 14:14

In response to MarreFitbit

‎04-05-2023 14:14

Hiya,

When I hold the button for 10 seconds it turns Alexa on!!

Basically for absolutely no reason, during the night, when I’m out walking my Fitbit just dies, no lights, nothing… and then again for no reason it turns on…

It’s really annoying because I use it all the time..
Any other ideas?

Sent from my iPhone
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