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Versa 2 is not constantly syncing

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‎08-12-2020 16:29 - last edited on ‎08-15-2020 04:26 by Fitbit Moderator

‎08-12-2020 16:29 - last edited on ‎08-15-2020 04:26 by Fitbit Moderator

Versa 2 seems to loose sync with the weather, calendar, maps.  The steps still update though

 

 

Moderator Edit: Clarified subject

 

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‎08-15-2020 04:29 - edited ‎02-18-2024 04:41

‎08-15-2020 04:29 - edited ‎02-18-2024 04:41

Hi there @pman77, welcome to the Community Forums. Thanks for the details provided in your post about the syncing difficulties you've been having with your Versa 2, I'll be glad to help you with this.

If you haven't done so yet, I'd recommend trying the troubleshooting steps provided in these help articles: Why won't my Fitbit device sync? and How do I set up and troubleshoot apps on my Fitbit device?

Give this a go and let me know how it goes.

Maria | Community Moderator, Fitbit


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