Versa 2 is randomly buzzing and changing screens during exercise

[Ukuleletroll]

I enjoy running, but on my past two runs I’ve found that my device is randomly buzzing and switching screens (between pace, heart rate zone, and a blank screen) on my runs. I’ve not been pressing the side button, nor was I wearing clothes that would accidentally brush up against it to change the screen.

This is a new development within the past 3 days, and I find it really distracting when I’m just trying to concentrate on my run. I can’t tell if my device has gone haywire, or if Fitbit has added an update where the screen automatically vibrates/changes screen when you switch between heart rate zones. If so, might there be a way to switch settings?

Moderator edit: subject for clarity 

[Guy_]

Hi, just on the off chance check if laps or some such setting got set which triggers the vibrate or screen change.

[Ilocska]

Yes it’s very disturbing and annoying. It’s been going on about a week with mine too. Walking, treadmills and weight training. Drive me crazy. The should improve not make it worse.

[Grahamsz]

I just found this area because my Fitbit has been acting very strange to the point of me taking it off and thought it was dead. I could not do anything with it   When I pressed the side button, it came up with music app but I don’t have one! It was stuck on that. I could not even see the time! Now, I can see time again but can’t sink it!

Moderator edit: format

[Guy_]

@Grahamsz - you can customise the side button shortcut if you swipe left and click Settings.

Search for "Fitbit help sync" for answers on solving that.

[Ilocska]

I did all those things. Checked for laps, customize everything and even reset my Fitbit to factory reset. While I reset my Fitbit it showed the company add a new feature. Vibrate every time when hart rate zone changes. Very bad feature. Disturbing during exercise and annoying.

[Ilocska]

 

[Ilocska]

You can stop the hart rate monitor. It won’t buzz on your wrist. Still show your steps and calories burned.