Versa 2 is showing the wrong time

[bronteelina]

My sense 2 has lost one hour 

Moderator edit: clarified subject.

[Talahthas]

Welcome to the Fitbit community, @bronteelina!
Sad to hear that your Sense 2 isn't working as expected. Time on your device is set whenever you sync it with the Fitbit app on your phone. So the first approach to fix time on your Sense 2 would be to check if your phone is set to the correct time zone.

For more options how to fix time setting, please have a closer look here:

How do I fix the time on my Fitbit device? 

[Guy_]

Hi @bronteelina - the watch can be out by a time zone if you travelled. Sometimes when coming back to the original time zone it doesn't pick up the change.

Very often going to App settings in the Fitbit App and toggling Off/On automatic time zone and then syncing resolves it.

[MarreFitbit]

Hi there, @bronteelina. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @Guy_ @Talahthas Thank you so much for your help and support!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

[bronteelina]

I’m 85 Years Old and my watch is versa 2notsense2

Sent from my iPhone