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Versa 2 is tracking my calories way too low

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‎04-02-2021 08:42 - last edited on ‎04-03-2021 05:40 by Fitbit Moderator

‎04-02-2021 08:42 - last edited on ‎04-03-2021 05:40 by Fitbit Moderator

I just noticed that my calorie burn is way too low. For example I did a cardio class  for 45 minutes with over 25 minutes in the cardio zone and I only burned 92 calories? I tried restarting my fit bit and my phone multiple times. I’ve looked at my last few days and I’ve only burned about 1200-1400 calories on really active days. What is the deal?!

 

Moderator Edit: Clarified subject

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‎04-03-2021 05:39 - edited ‎10-24-2023 04:34

‎04-03-2021 05:39 - edited ‎10-24-2023 04:34

Hi there, @CadyH. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. I understand where your concern is coming from. 

Have you check your settings to see if anything was changed accidental? I'd check your personal information to see if your weight and height are properly set, it may worth the try. To update your profile, see How do I change the units of measurement in my Fitbit account?

Fitbit devices combine your basal metabolic rate (BMR)—the rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. 

Your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-03-2021 05:39 - edited ‎10-24-2023 04:34

‎04-03-2021 05:39 - edited ‎10-24-2023 04:34

Hi there, @CadyH. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. I understand where your concern is coming from. 

Have you check your settings to see if anything was changed accidental? I'd check your personal information to see if your weight and height are properly set, it may worth the try. To update your profile, see How do I change the units of measurement in my Fitbit account?

Fitbit devices combine your basal metabolic rate (BMR)—the rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. 

Your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day.

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer