Versa 2 is unreadable

[Pjmont]

My versa 2 screen is so dim its barely visible. Settings are not visible. Seems to be still recording. 

Moderator Edit: Clarified subject

[Guy_]

Hi @Pjmont  -  This is normal for Sleep mode - pull down from the top edge of your watch and a second time and tap on the 2 white bars to get to Quick Settings and disable the Sleep and Do not disturb icons.

[MarreFitbit · Accepted solution]

Hi there, @Pjmont. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As @Guy_ has mentioned, it seems that you've set your Versa 2 into Sleep Mode. When the sleep mode setting is on:

• Notifications, goal celebrations, and reminders to move are muted.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off.
• The screen stays dark when you turn your wrist.
• The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

If the above doesn't describe your issue, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.