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Versa 2 is vibrating every 10 seconds

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‎10-25-2023 05:52 - last edited on ‎10-25-2023 10:14 by Fitbit Moderator

‎10-25-2023 05:52 - last edited on ‎10-25-2023 10:14 by Fitbit Moderator

My watch keeps vibrating. Every 3-10 secs it vibrates. It keeps trying to start exercises  

 

Moderator Edit: Clarified Subject 

Best Answer
4 REPLIES 4

‎10-25-2023 10:13

‎10-25-2023 10:13

Hi there @Josval. It is nice to see you around the Fitbit Community. 

Thanks for letting us know about this inconvenience with your Versa 2. 

Performing a restart will be an easy way to get this resolved. As this appears to be a highly particular issue, I'll also advise you to see if your Versa 2 has an update that is still pending. The majority of the problems arise from outdated firmware versions. 

You can follow the steps here to check for updates: How do I update my Fitbit device?

Best Answer

‎10-26-2023 09:09

In response to EstuardoFitbit

‎10-26-2023 09:09

So, I tried to restart my versa 2 yesterday. It worked off and on all day. It would be fine, then kick into exercise, then go black. I turned on my workout this morning and when I tried to stop the workout, it did nothing. It finally stopped itself but has now either been a black screen or had the fitbit sign on it. Please help!

Best Answer
0 Votes

‎10-26-2023 10:17

In response to Josval

‎10-26-2023 10:17

20231026_120056.jpg

 so, I guess there's a reason it isn't working. I looked down and saw this

Best Answer
0 Votes

‎11-02-2023 08:15

In response to Josval

‎11-02-2023 08:15

Hi @Josval. 

I'm really sorry this happened to your Versa 2. Since there are no more suggestions I can make to help you fix your device, I'd like to request a case on your behalf with our support team. They will contact you via email shortly to provide you with additional assistance.

Best Answer