Versa 2 issues

[Keano82]

Hi guys, I've had my versa for about a month and have had so many problems I can't find fixes for. Here are some of them:

1. Inaccurate heart rate monitor (Reading at 182 bpm while I'm laying down doing nothing)

2. Inaccurate step counter. (Apparently walking from one side of my room and back to the bed is 300 steps.)

3. Inability to sync fitbit to myfitnesspal despite doing all the troubleshooting steps.

4. Screen on using motion doesn't always work and I have to manually press the button.

I am really unimpressed with all this, and I'm on the verge of sending it back if I can't get a fix for it, any advice?

Moderator Edit: Clarified subject

[MarreFitbit]

Hello there @Keano82, welcome to the Community Forums. I'm sorry to hear about the issues you've been experiencing with your Versa 2. Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. Then, if the tracker is deemed defective we review eligibility using the one year warranty option.

I've seen that you contacted our Support Team after posting here and they were able to help you with your Versa 2. 

Please don't hesitate to lest us know if there's anything else we may do for you.

[Keano82]

They were no help at all. The issues still persist I'm going to send it back.