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Versa 2 keeps restarting by itself

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‎04-12-2021 22:27 - last edited on ‎04-13-2021 05:49 by Fitbit Moderator

‎04-12-2021 22:27 - last edited on ‎04-13-2021 05:49 by Fitbit Moderator

My fitbit screen keeps pressing itself, u have dropping it or hit it on anything just woke up and was unable to get it to register anything I was doing on my screen. I can't reset it because I can't get to the settings menu. I haven't even had it for 6 months yet 

 

 

Moderator Edit: Clarified subject

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‎04-13-2021 05:50 - edited ‎10-25-2023 05:40

‎04-13-2021 05:50 - edited ‎10-25-2023 05:40

Hi there, @D989. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you got in touch with our Support Team after posting here and they've already helped you with this matter. If you have any further questions or concerns, feel free to update your support case. 

Have a nice day. 

Maria | Community Moderator, Fitbit


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