Versa 2 keeps restarting

[Wk6of6]

Can anyone help me with why my cars keeps restarting at least once per hour. The only way I know it has restartes it that it vibrates and the heart rate is at 0

bpm. 

Just curious on why this keeps happening. Also because of this the battery only lasts about 2 days

[SilviaFitbit]

@Wk6of6 Welcome to the Community. Sorry for the delayed reply. 

I appreciate the details mentioned and the troubleshooting tried. It's pretty weird that your Versa 2 keeps restarting. In this case, I've shared your post with our Support team and they will continue assisting you through email. 

I'll be around if you have any additional questions. 

[Jribich]

I am having the same problem. My fitbit vibrates and restarts throughout the day. Whenever I try to swipe the screen, it us frozen. I have to reset the watch for the screen to work again. I received this last Christmas and have had no problems until the last update. Any idea what the issue is?

[SilviaFitbit]

@Jribich Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

I appreciate that you mentioned you've had it since last Christmas. In this case, I've shared your post with our Support team and they will continue assisting you through email, please check your inbox. 

I'll be around if you have any additional questions.