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Versa 2 keeps restarting

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‎12-07-2020 15:31 - last edited on ‎12-17-2020 14:15 by

‎12-07-2020 15:31 - last edited on ‎12-17-2020 14:15 by

Fitbit keeps restarting after most recent update. I have tried factory resetting. I have tried removing the device from my app. I have tried deleting and reinstalling the app entirely. Nothing has worked and it continually restarts about 10 to 15 times a day on its own. which means alarms reminders messages all go missed because Fitbit is restarting

 

 

Moderator edit: subject for clarity 

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‎12-07-2020 16:42

‎12-07-2020 16:42

Hi @MendezMa 

Welcome to the forum. I'm sorry to hear you are having an issue with your Versa. I'm going to flag this post for a Moderator to help. 

Marci | Bellevue, WA
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‎12-07-2020 17:14

In response to MarciM

‎12-07-2020 17:14

Hi @MarciM , nice to see you around, Thank you for notifying us about this thread.

 

Hello @MendezMa, thank you for your efforts. I notified Support and they will be assisting you via email. 

 

Please keep me posted. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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