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Versa 2 keeps turning itself off

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‎12-03-2021 07:20 - last edited on ‎12-06-2021 17:46 by Fitbit Moderator

‎12-03-2021 07:20 - last edited on ‎12-06-2021 17:46 by Fitbit Moderator

My Fitbit keeps turning itself on and off. I have already tried cleaning it, restarting it, and resetting it as well but it just keeps turning on and off. This is draining the battery and messing with my workout goals. Anything I can do or do I just need to get a new one? I've had it for about a year and only recently has started doing this.

 

Moderator Edit: Clarified subject

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‎12-06-2021 17:48 - edited ‎03-05-2024 06:41

‎12-06-2021 17:48 - edited ‎03-05-2024 06:41

Hi there, @NezaNeedsHelp. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since you've exhausted all steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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