Versa 2 keeps vibrating/restarting

[gretch9]

My Versa 2 keeps randomly doing short vibrations. At times like every 20 min. I wonder if it keeps restarting as I'll start tracking a workout, feel it vibrate after a bit and look down to see the workout is no longer being tracked. I also very often cannot swipe on the screen. I've tried restarting the Versa multiple times by pressing and holding the left button. I also tried a factory reset but the issue remains. I checked the watch face setting to see if there was an option for vibrate on disconnect, but that wasn't an option. I'm out of ideas. It's really frustrating. I use a Samsung Galaxy s10+. Anything else I can try?

[LiliyaFitbit]

Hi @gretch9, it's nice to see you again in our Community Forums. I am sorry for the delayed response.

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa 2 vibrating randomly. I totally understand how you are feeling and appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Let me know if you have any questions.

[gretch9]

Thanks for the response! Yes, the support team was great and we determined
my watch is still within the warranty period.

[LiliyaFitbit]

Hi @gretch9, thank you for your reply. 

I am glad to hear that you had a great experience with our Support team and your watch is within the warranty period. Thank you for posting the update here.

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Enjoy the Fitbit experience. Keep on visiting the forums!