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Versa 2 left button shortcut doesn't work

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‎08-20-2020 03:32 - last edited on ‎09-07-2020 13:05 by Fitbit Moderator

‎08-20-2020 03:32 - last edited on ‎09-07-2020 13:05 by Fitbit Moderator

Hi, does anyone know when I open up the short cut tab, select one, then hold the button down, does it send me back to the home screen and doesn’t make the selection? Tia xx

 

Moderator Edit: Clarified subject

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‎09-07-2020 13:21

‎09-07-2020 13:21

Hi @beckinash10. Welcome! It's great to have you on board.

 

Thanks for sharing that the left button shortcut isn't working and let me help you with this. Just to confirm, is your Versa 2 updated to the latest version? If that's correct, I'd recommend to restart your watch to refresh its performance. Then try adjusting the left button one more time with the steps described in this help article under Use the button shortcuts.

 

I'll look forward to your comments.

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