Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 locking itself

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Fitbit is possessed. While I am wearing it my versa 2 will just start flashing 3s on the passcode screen and then lock the screen and I have to unlock on my Galaxy note 8. This has happened several times. It will also happen as I am putting it into the charger. It is usually 3s but sometimes 7s.i have tried to shutdown and restart but it still happens. I can't stop it. It won't acknowledge the correct code. It is extremely annoying. Anyone else have this issue? 

Best Answer
0 Votes
5 REPLIES 5

@Lindak1028 Have you tried disabling the passcode and performing a factory reset (restoring the tracker to factory defaults)?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes
No - I guess it's worth a shot. I had to lose the settings I have but this
is so annoying it guess it is definitely worth a try.
Best Answer
0 Votes

@Lindak1028 I know but... you have to exorcise the demon! 😄 Let me know how it goes.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes
It didn't fix it. I deleted the pay card which I hadn't used so therefore
do not need to use the PIN so I seem to be good. Thanks for your help.
Best Answer
0 Votes

@Lindak1028 Perfect! 😄

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes