Versa 2 looping and not reset

[SunsetRunner]

Been with Fitbit a long time and had various watches. My Versa 2 (had been a great watch) started to loop endlessly between logo and dark (many of us have this issue it seems). After looking here and contacting Help (not sure if that's the right name) it appears a discount code is sent out only, no actual help, no way out of it, just buy a NEW one we are told. A new Versa 2 with the "Discount" applied is only £12.50 less than it would cost at Argos or Amazon!

Moderator edit: Updated subject for clarity, format and word choice. 

[AndreaFitbit]

Thanks for getting back to us @SunsetRunner. Thank you for your feedback in regards our warranty, we strive for excellent customer service, and customer satisfaction remains our number one goal, however, the demands of running a global business require that we now enforce our Warranty  consistently.

We don't want to create frustration in our customers. Fitbit has been designed to provide motivation and help you to reach your daily goals to success. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.

Keep on visiting the forums. 

[SunsetRunner]

Thank you, it would appear that since “they” voted Brexit we’ve lost something else in the UK. EEA two years, UK one year warranty. 😬