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Versa 2 loses time

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‎01-31-2021 06:27 - last edited on ‎01-31-2021 12:47 by

‎01-31-2021 06:27 - last edited on ‎01-31-2021 12:47 by

My versa is loosing time my watch is 20 minutes slower than my phone have tried syncing and resetting but time is still out by 20 minutes how can I fix this issue only seemed to happen after latest software update 

 

 

Moderator edit: subject for clarity 

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‎01-31-2021 06:44

‎01-31-2021 06:44

Hi @Carlzwha 

Welcome to the forum. I'm sorry to hear you are having an issue with your Versa. Have you tried changing the clock face? If not, please try switching to a clock face made by Fitbit. Fingers crossed that does the trick for you.

Marci | Bellevue, WA
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‎01-31-2021 06:48 - edited ‎01-31-2021 06:49

‎01-31-2021 06:48 - edited ‎01-31-2021 06:49

@Carlzwha 

 

Is the Versa actually syncing?? Do the number of steps on the app Today screen match those on the Versa?? 

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