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Versa 2 lost steps

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‎07-17-2023 22:05 - last edited on ‎07-19-2023 15:14 by Fitbit Moderator

‎07-17-2023 22:05 - last edited on ‎07-19-2023 15:14 by Fitbit Moderator

I had 13000 +steps by 11 pm I went to take off my watch and the step count went down to 83?? What happened and how can I get them back for my record keeping?

 

Moderator edit: updated subject for clarity. 

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‎07-23-2023 14:22

‎07-23-2023 14:22

Do you have your app set to the right time zone?

Also, there's no way to manually enter steps. 

If your Fitbit recorded them, then they're more than likely stored in the internal memory and will be updated next time you sync.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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