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Versa 2 mobile phone playback previous or next song not working

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‎03-13-2020 23:41 - last edited on ‎05-04-2020 11:23 by Fitbit Moderator

‎03-13-2020 23:41 - last edited on ‎05-04-2020 11:23 by Fitbit Moderator

Hello ,

 

I am using Versa 2 for some months. I tried to control my music through watch but it was not working. Only i can do through watch is volume up/down. I can't able to change the next song or go to previous song through watch. The watch syncing with Xiaomi Poco F1.

Can anyone help me to resolve this issue.

 

Thanks

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎05-04-2020 12:04

‎05-04-2020 12:04

@Bala_J Thanks for stopping by! Sorry for the delay in my reply.

 

Let me help you with the music playback on your Versa 2. Start by removing all devices from your phone's bluetooth settings and restart both your phone and your Versa 2 by following these instructions. Once this is done, pair your phone again to the Versa 2 and retry the music playback feature.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-15-2020 00:16

In response to AlvaroFitbit

‎05-15-2020 00:16

Hello Alvaro,

 

Thanks for your reply .

I tried your instructions. Still facing the same issue. 

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