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Versa 2 no longer responding

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‎08-18-2021 14:33 - last edited on ‎08-18-2021 16:39 by Moderator Alum

‎08-18-2021 14:33 - last edited on ‎08-18-2021 16:39 by Moderator Alum

I was off on vacay and had my trusted versa2 charged and ready to go.  Everything was fine the day before but when I put it on in the morning after charging, it had just a brief flickering snowy screen.  I tried to reset it and nothing is working.  Can’t connect to it or anything.  I think it is goner.  Unfortunately from other posts I have seen the life expectancy is not very good on this product.  Any suggestions other than to switch to Apple?

 

 


Moderator edit: subject updated for clarity

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‎08-18-2021 16:38

‎08-18-2021 16:38

Hi, welcome to the Fitbit Community forums, @Steveandhispug. 

 

Thank you for sharing that you've been experiencing this inconvenience with your Versa 2 watch and the troubleshooting steps that you've tried. 

 

In this case, if you already tried the restart procedure and you continue to experience the same inconvenience, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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