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Versa 2 no text notifications

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‎01-17-2020 17:58 - last edited on ‎03-16-2023 04:37 by Moderator Alum

‎01-17-2020 17:58 - last edited on ‎03-16-2023 04:37 by Moderator Alum

Just updated my Fitbit to Versa 2.  Everything appears to be working but text.  No text notifications are coming in.  Any suggestions would be

 

 

Moderator edit: subject updated for clarity

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5 REPLIES 5

‎01-17-2020 18:04

‎01-17-2020 18:04

Used Phone?

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‎01-17-2020 18:07

In response to SunsetRunner

‎01-17-2020 18:07

I have samsung 10+.  Fitbit is paired to my phone

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‎01-17-2020 18:12

In response to OsideGirl

‎01-17-2020 18:12

Hi @OsideGirl , it seems that after the update to Firmware version 70.7.14, mostly Samsung users are suffering from this problem (Tizen layer?). Fitbit is aware of the problem and is working on a fix for this issue. Regards kuzibri

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‎01-17-2020 18:52 - last edited on ‎03-16-2023 04:37 by Moderator Alum

‎01-17-2020 18:52 - last edited on ‎03-16-2023 04:37 by Moderator Alum

I just received my first ever fitbit, the Versa 2. I hate to have to return it but I am not receiving any text . I spontaneously did today for less than an hour, than it just stopped again. It rarely syncs. I have uninstalled, rebooted, deleted, factory reset, you name it. Nothing is workin . When or will this be fixed?

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‎01-17-2020 19:01

In response to SunsetRunner

‎01-17-2020 19:01

Yes me too. I finally got email to work . Very frustrated!
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