Versa 2 not charging since iOS 15.2 update

[Dada1515]

Hello is anyone having issues with their versa 2 also. I noticed I couldn’t get text and call notifications after I upgraded to IOS 15 but now after I did the new IOS 15.2 update my versa 2 won’t charge. I have cleaned the back of my watch with rubbing alcohol and also the charger but no changes. Please help!

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Dada1515.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts.

See you around.

[Lianam]

Hi Liliya, I did contact support but I got disconnected and I did not have time to reconnect. The issue however is not resolved - the sensor is not on at all (not blinking or stable light) and I did not have my sleep or heart rate monitored/recorded since Thursday. 

[Dada1515]

The customer service agent was rude and unhelpful. I had this same problem with my charger 2 and then I bough Versa 2. But it seems Fitbit life span is just a little over a year for all your wrist watches. 
i just received a 35% off coupon for another one. My fear is why buy another one when it’s going to break just after the warranty expires

[Dada1515]

I just bought a replacement. My question is that will it set up as new or it will upload my previous data unto the new? I don’t want to lose track of my period tracker