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Versa 2 not charging

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‎05-22-2020 11:05

‎05-22-2020 11:05

I got my Versa 2 in Feb 2020. Was working fine until yesterday morning. I went to charge it but when I plugged it onto the Charge Dock it didnt register nor charge. I have tried 2 different Versa 2 docks as well ans multiple charging ports, still nothing.

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‎05-25-2020 19:46

‎05-25-2020 19:46

Welcome to the Fitbit Community, @T21A. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with charging your Versa 2. Thanks for trying to resolve this and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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