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Versa 2 not charging

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‎09-22-2020 21:51 - last edited on ‎09-25-2020 17:57 by

‎09-22-2020 21:51 - last edited on ‎09-25-2020 17:57 by

My watch went flat over night, put it on charge this morning and nothing... I have tried pressing the button but it only gives me a flash of a battery icon and nothing more... Never had a problem charging before but have never actually had the battery completely depleted before either. Any suggestions?

 

 

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‎09-23-2020 19:11

‎09-23-2020 19:11

happened to mine too about 2 months ago. Just stopped working out of the blue. Was less than 2 years old. Tried everything. Never got it working again.

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‎09-25-2020 17:56 - edited ‎09-25-2020 17:58

In response to YoloZolo

‎09-25-2020 17:56 - edited ‎09-25-2020 17:58

Welcome to the Fitbit Community, @Oomy @YoloZolo.

 

I appreciate your participation in the Forums and sharing that your Versa 2 devices stopped working and won't charge. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. 

 

@Oomy Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

@YoloZolo I recommend following the complete troubleshooting instructions from this help article: Why isn't my Fitbit device's battery charging?

 

By the way, I've moved your posts to Other Versa Smartwatches board so we can keep our forums organized.

 

Keep me posted on the outcome. I'll be around if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-28-2020 06:25

In response to LiliyaFitbit

‎09-28-2020 06:25

I've got the same problem with my versa. It died completely last night and now won't charge. I've left it plugged in for ages like it says in the troubleshooting bit and still nothing. I even bought a new charger and that hasn't made a difference. I don't know what else to do.

 

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