Versa 2 not charging

[BellaTerra]

Cleaned my Fitbit Versa 2  charger and the Fitbit Versa 2 back.  When I put the Fitbit in the charger I get a blueish green triangle that goes away in a few seconds.  Still not charging.

[AndreaFitbit]

Welcome to the Fitbit Community, @BellaTerra. I'm sorry to hear that your Versa 2 is not charging and thanks for lettig us know that you cleaned the watch and the charger. 

I noticed that you got in touch with our team and already received assistance. 

Have a nice day. 

[Pudlee]

I’m having the same problem with my versa 2. Also have done all of the cleaning Fitbit suggested. My question is there are batteries on Amazon but Fitbit says batteries are not replaceable. Do you know anything in regards to this. My watch is 3 or 4 years old

[AndreaFitbit]

Welcome to the Fitbit Community, @Pudlee. Thank you for letting us know that you have done all the cleaning in order to improve your Versa 2 battery life. 

Fitbit devices batteries are not replaceable and wouldn't recommend changing them for security reasons. 

See you around.