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Versa 2 not counting step correctly

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‎08-09-2020 21:27

‎08-09-2020 21:27

Early this morning I looked at my watch to see a certain number of steps I had taken. I looked again a few hours later after walking around a grocery stores for a while & I had LESS steps than I did earlier in the day. I assumed I just looked at the numbers wrongs. Then I get an email from FitBit saying I had earned a badge for hitting 20,000 steps but my watch is telling me I only have 18,500. Why is it not working correctly? How do I fix it?

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