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Versa 2 not displaying stats recorded

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‎09-21-2020 13:08 - last edited on ‎09-21-2020 19:30 by Fitbit Moderator

‎09-21-2020 13:08 - last edited on ‎09-21-2020 19:30 by Fitbit Moderator

my app shows everything but my versa 2 shows 0 for everything. It will vibrate that I have so many steps left for my goal but still only shows 0. Yesterday it worked fine, it happened literally overnight. 

 

Moderator Edit: Clarified subject

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‎09-21-2020 19:30 - last edited on ‎08-27-2025 16:46 by Fitbit Moderator

‎09-21-2020 19:30 - last edited on ‎08-27-2025 16:46 by Fitbit Moderator

Hi @JharoHT6, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. To fix this uncommon situation, I recommend you to restart your Versa 2 following the steps that are specified on this help article and if the issue persists, please try changing its clock face.

I'll be here if further assistance is needed. 

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