Versa 2 not getting text notifications properly

[Cufc21]

Hi, 

I have a versa 2 and I can't seem to get text notifications to work properly 

It seems to work for 24 hours then when I go into the notification part of the fitbit app it says a phone restart is needed. The phone restart doesn't do anything.. 

I have a Huawei P30 lite. 

My wife has the same phone as me. But she has a fit versa and the text notifications work fine on her phone. 

Any help would appreciated. 

Thanks

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Cufc21, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since it stops receiving text notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your watch for the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.