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Versa 2 not getting texts

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‎02-24-2020 16:08

‎02-24-2020 16:08

Hi Guys,

So I’ve had my fit bit for 2 months now and I have never received a text notification. I have the indicator on to accept messages and I get phone calls/calendar but no texts.  

I restarted my Fitbit, app and phone.  I just don’t understand why texts won’t come in when all other notifications come in. 

Am I missing something? 

thanks in advance gang!

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‎02-24-2020 16:50

‎02-24-2020 16:50

Hi @Lifeaskfigs There are a couple of problems with text messages showing since the newest phone updates on iOS and Android. What phone are you using, so I can point you in the right direction?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-24-2020 18:25

In response to NellyG

‎02-24-2020 18:25

Hi,
Thank you for responding. 🙂

I have an iphone 11 pro, ios 13.3.1
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