02-23-2020 10:36
02-23-2020 10:36
I opened app on Note8 today, only Calories, Exercise, weight, water, &Food listed for tracking. Tried to add using the Discover button. That did not work. Uninstalled and reinstalled Fitbit App on phone and Samsung Tab 3 tablet. No change. Is this the way Fitbit is trying to get us to signup for Premium Service?
02-24-2020 17:46
02-24-2020 17:46
Hi @rettea, it's nice to see you again in our Community Forums.
I appreciate your participation in the Forums and sharing that some of your stats disappeared from the Fitbit app. Thank you for your troubleshooting efforts. I understand your concern and would like to confirm if your device is paired to your Fitbit account. If not, please follow the steps from this help article: How do I set up my Fitbit device?
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.