Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa app stopped tracking, posting Steps, Sleep, Heart, etc.

Replies are disabled for this topic. Start a new one or visit our Help Center.

I opened app on Note8 today, only Calories, Exercise, weight, water, &Food listed for tracking. Tried to add using the Discover button. That did not work. Uninstalled and reinstalled Fitbit App on phone and Samsung Tab 3 tablet. No change. Is this the way Fitbit is trying to get us to signup for Premium Service?

Best Answer
0 Votes
1 REPLY 1

Hi @rettea, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing that some of your stats disappeared from the Fitbit app. Thank you for your troubleshooting efforts. I understand your concern and would like to confirm if your device is paired to your Fitbit account. If not, please follow the steps from this help article: How do I set up my Fitbit device?

 

Let me know how it goes, I'll be around.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes