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Versa 2 not holding charge

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‎10-15-2021 07:06 - last edited on ‎10-15-2021 09:32 by Moderator Alum

‎10-15-2021 07:06 - last edited on ‎10-15-2021 09:32 by Moderator Alum

I have already contacted fit bit regarding my Versa 2. I cracked the screen and contacted them regarding the quality of the glass and asked if I could get it repaired(I would pay for it). I never received a reply from Fitbit. Now the Versa 2 is not holding a charge. I have to charge it every day. I like the features of the watch, but I will not buy another one.

 

 


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‎10-15-2021 09:31 - edited ‎10-15-2021 09:32

‎10-15-2021 09:31 - edited ‎10-15-2021 09:32

Hi, welcome to the Fitbit Community forums, @CRACKEDLENSUSER.  

 

Thank you for sharing this information about the inconvenience that you've been experiencing with your Versa 2 watch. 

 

I've sent your information again for the Support team so they can get in touch with you via e-mail. However, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

In the meantime, please make sure that you've followed all the steps listed in this article to improve battery life. 

 

Have a good day.  

Davide | Italian and English Community Moderator, Fitbit


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