02-01-2020 00:11
02-01-2020 00:11
I upgraded to a versa 2 but it’s not quite right.
when I turn my wrist it doesn’t show display, I have to press the button.
when I receive a call or text it doesn’t vibrate or wake display I have to press the button - usually because I’ve heard my phone ring.
all the settings are as they should be but I’m getting more disappointed
02-11-2020 16:51
02-11-2020 16:51
Welcome to the Fitbit Community @AJC101.
I'm sorry to hear that your Fitbit Versa 2 doesn't seem to be working as intended. Thank you for checking the settings before contacting us.
Please make sure you have followed the instructions on this article to have your watch working as you wish. If everything has been set properly but you are still having the same problem, you can perform a restart to your Versa 2 by following these steps.
In addition, please verify if your phone is part of the list of supported devices. If it isn't, you might still be able to sync and receive notifications, but we cannot guarantee that everything will work as intended.
If you have any question, please don't hesitate to contact us back at any time.
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