Versa 2 not receiving notifications

[QueenDD]

I cannot receive text notifications on my Versa 2 I’ve followed all the troubleshooting tips and even did a factory reset to no avail. Please help! I upgraded to this watch and am very disappointed I can’t seem to get it to properly work.

Moderator edit: format

[JuanJoFitbit]

Hi @QueenDD, welcome to our Fitbit Community! I'm sorry to hear that your Versa 2 is not receiving notifications. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

In order to avoid providing the same information, let me know what troubleshooting steps you have tried and how the factory reset was performed.

In the meantime, try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

Keep me posted on the outcome.

[Bhayter]

I have the exact same problem with my Versa 2.  I have followed all the troubleshooting steps in the article indicated above and still no success.

[QueenDD]

I have followed all the steps in this article multiple times to no avail. I’m ready to return this Versa 2!

[QueenDD]

It’s so frustrating. I have followed the steps multiple times in their article to no avail. I’m ready to return it!