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Versa 2 not receiving notifications

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‎10-20-2020 08:46 - last edited on ‎10-20-2020 13:10 by Fitbit Moderator

‎10-20-2020 08:46 - last edited on ‎10-20-2020 13:10 by Fitbit Moderator

My versa 2 is not notifying me whenever i get a message it does not vibrate to my Fitbit. 

 

Moderator Edit: Clarified subject

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‎10-20-2020 13:10

‎10-20-2020 13:10

Hi @Bitty1227, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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